Frequently Asked Questions
-
Yes, we offer in-person and tele-health appointments based on clinical necessity and patient.
-
Initial 90-minute comprehensive psychiatric evaluation
Routine 45 -minute medication management follow-up with psychotherapy
Extended 60-minute complex medication management or family meeting
Cognitive and functional assessment
Caregiver guidance and collaboration
Telehealth and office-based appointments
-
Workers’ compensation evaluations or documentation
Court-ordered or forensic psychiatric evaluations
Emotional Support Animal (ESA) evaluations or letters
ADHD or ADD evaluations or treatment
Prescriptions for stimulant medications for ADHD or ADD
Ketamine or esketamine (Spravato) treatments
Prescriptions for opiate based treatments
Administration of long-acting injectable psychiatric medications. Patients who require long-acting injectable medications must arrange administration through their pharmacy, primary care physician, or another medical provider.
-
Depression, including late-life depression
Anxiety and other anxiety-related disorders, including late-life anxiety
Mood disorders, including late-life mood disorders
Neuropsychiatric and behavioral symptoms associated with dementia and other neurodegenerative or neurological disorders
Adjustment disorders related to phase of life transitions
Post Traumatic Stress Disorder (PTSD)
Caregiver and family support
-
Exalta Geriatric Psychiatry & Wellness is a self-pay practice and does not participate with insurance plans, including Medicare or Medicaid. This model allows for more personalized, unhurried care tailored to your individual needs. Payment is due at the time of service.
Medicare Notice:
We do not participate in Medicare. Medicare beneficiaries who choose to receive care must sign a private contract acknowledging that services will not be submitted to Medicare for reimbursement.
Medicaid Notice:
We do not participate in Texas Medicaid or any Medicaid managed care programs.
-
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For more information about Good Faith Estimates, please see https://www.cms.gov/medical-bill-rights, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
-
Exalta Geriatric Psychiatry & Wellness is a private-pay psychiatry practice focused on thoughtful care for older adults.
Patients must be age 55 or older.
Care is primarily provided through telehealth visits, but in-person options are available.
This practice is self-pay and does not accept insurance.
This practice does not participate in or bill Medicare or Medicaid.
Appointments must be cancelled at least 24 hours in advance.
·ADHD/ADD evaluations and stimulant medications are not provided.
Substance use disorders, including opiate based treatments, are not provided.
Ketamine or esketamine (Spravato) treatments are not provided.
FMLA, disability, service animal, insurance or legal documents are only completed for existing patients who have been seen at least 4 visits. Forms will be filled out on a case-by-case basis and must be related to medical care. Documentation completion is subject to Dr. Jones’ approval, availability and our billable hourly rate.
Emotional support animal evaluations are not completed.
Workman’s compensation evaluations are not completed.
We do not offer court-ordered or forensic evaluations.
Benzodiazepines are prescribed cautiously and only when clinically appropriate.
A complimentary 15-minute consultation occurs prior to scheduling.
This practice does not provide emergency psychiatric services. If you are experiencing an urgent or emergent mental health or medical issue, please call 911, contact the 988 Suicide & Crisis Lifeline, or go to your nearest emergency department.
-
Potential patients will need to schedule a complimentary 15-minute non-clinical consultation prior to booking an initial appointment.
The purpose of this call is to determine whether the services offered by this practice are a good fit for your needs. If it is determined that this practice may not be the best fit, we will attempt to provide resources to help locate another appropriate provider.
Scheduling will open July 2026 to book consultations and appointments in August 2026
Outside of appointment reminders and scheduling, this practice does not send or receive communications via text-messaging or email.